In today’s hypercompetitive retail environment, consumers have an unlimited number of options to purchase goods and services. Earning and retaining consumer loyalty is critical to a retailer’s success. Consumers evaluate retailers based on a growing range of performance expectations that go far beyond just price and quality to include things like new innovative and sustainable products as well as supply chain transparency. To be successful, retailers must anticipate these expectations and their associated risks.
DRIVING COMPLIANCE, RESPONSIBLE SOURCING, AND SUSTAINABILITY EFFORTS
Retailers are paving the path forward to act on environmental and social compliance concerns in their direct operations and product supply chains. These efforts include:
- Reducing energy, greenhouse gases, and waste;
- Ensuring safe and ethical manufacturing working conditions;
- Addressing chemicals of concern; and
- Exploring innovative, more circular business models.
THRESHOLD helps our client strengthen their compliance project programs through early identification of emerging risks, member education, and peer-to-peer benchmarking and sharing of best practices.